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Pi Network Faces Mounting Criticism Over Prolonged KYC Delays and Communication Silence

Pi Network, once hailed as a revolutionary mobile-first cryptocurrency project, is now facing intense scrutiny from its global community. The frustration stems from prolonged delays in Know Your Customer (KYC) verification, stalled token migrations, and a perceived lack of transparency from the Core Team. A recent tweet from user @Eza_ademm encapsulates the sentiment: “It’s like a joke… a team and founder beyond useless.” This growing discontent raises serious questions about the project’s credibility, leadership, and future in the Web3 landscape.


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The KYC Bottleneck: A Persistent Roadblock

KYC verification is a critical prerequisite for Pi Network users to migrate their mined tokens to the Open Mainnet. Despite millions of users having completed the process, a significant portion remains stuck in limbo. Reports indicate that many users who passed KYC months ago still face issues such as:

  • Pending migration status

  • Zero wallet balances despite successful verification

  • Looped or reset progress on the Mainnet Checklist

  • Unresponsive support channels

According to these issues have intensified as Pi Network prepares for its next migration wave. Users describe the experience as a “maze of technical failures,” with some tokens reverting to the app and others disappearing entirely.

2FA and Wallet Sync Failures

In March 2025, Pi Network introduced email-based Two-Factor Authentication (2FA) to enhance wallet security. However, this measure has added another layer of complexity. Many users report:

  • Broken or expired verification links

  • Emails never received

  • Migration resets after completing 2FA

These technical glitches have led to widespread confusion and further delayed access to migrated tokens. The lack of clear guidance and real-time support has only exacerbated the situation.

Community Sentiment: From Patience to Outrage

For years, Pi Network cultivated a loyal user base—known as Pioneers—who mined tokens daily and promoted the project with enthusiasm. But the recent wave of delays and silence from the Core Team has shifted sentiment dramatically. Social media platforms are flooded with posts expressing disappointment, anger, and even accusations of mismanagement.

A report from highlights that the disconnect between exchange activity and user access has created a two-tiered system. While Pi tokens are actively traded on select platforms, most users cannot access their holdings due to unresolved KYC and wallet issues.

Transparency and Decentralization Concerns

Critics argue that Pi Network’s centralized control contradicts its stated mission of decentralization. Reports suggest that the Core Team controls over 80% of the total Pi token supply, raising concerns about fairness and governance. The absence of a public DAO framework and limited validator access further fuels skepticism.

The lack of transparency regarding token unlock schedules, referral rewards, and ad revenue allocation has also eroded trust. As noted by many Pioneers feel sidelined after years of dedication, with promised features and rewards still undelivered.

Market Impact and Price Volatility

Pi Coin’s price has suffered amid the turmoil. Trading around $0.40–$0.60, the token is down nearly 80% from its early-year peak. Analysts like Dr. Altcoin predict continued stagnation unless the Core Team addresses infrastructure and communication issues.

The release of millions of tokens in recent months has added downward pressure, while rumors of insider wallets and liquidity manipulation have sparked further controversy.

Founder Response: A Call for Patience

In a recent statement, Pi Network co-founder Dr. Nicolas Kokkalis acknowledged the price dip and delays, attributing them to broader market conditions and the project’s developmental phase. He emphasized that Pi is still in its Enclosed Mainnet phase and urged users to focus on long-term utility rather than short-term price movements.

However, many users found the response insufficient. As one Pioneer put it: “We’ve waited six years. This silence speaks volumes.”

Security Risks and Scams

The chaos has created fertile ground for scammers. Fake support agents are exploiting confused users by distributing phishing links, fraudulent KYC reset services, and fake migration forms. The Pi Core Team has urged users to rely solely on official channels, but enforcement remains weak.

Infrastructure Challenges and Technical Debt

Behind the scenes, Pi Network appears to be grappling with scalability issues. Backend sync failures, UI bugs, and incomplete migration logic suggest that the infrastructure may not be ready for mass adoption. The Horizon Upgrade in May 2025 introduced validator-based consensus and dApp integration, but these features have yet to stabilize the network.

The Road Ahead: Can Pi Recover?

To restore trust and functionality, Pi Network must prioritize:

  • Resolving KYC and 2FA issues

  • Improving wallet synchronization and migration logic

  • Enhancing transparency around tokenomics and governance

  • Engaging the community through regular updates and support

The upcoming migration wave on June 28, 2025, will be a critical test. If successful, it could mark a turning point. If not, the project risks losing its most valuable asset—its community.

Conclusion: A Moment of Reckoning

Pi Network’s journey from mobile mining novelty to Web3 contender has been anything but smooth. While its vision remains compelling, execution has faltered. The frustration voiced by users like @Eza_ademm reflects a broader crisis of confidence. Without decisive action, Pi risks becoming a cautionary tale in the crypto world—a project that promised empowerment but delivered delay.

The Core Team must act swiftly to resolve technical issues, rebuild trust, and fulfill the promises that brought millions of users into the fold. The future of Pi Coin—and the credibility of the Pi Network—depends on it.


Disclaimer 

The articles contained on the JituMaster website are provided for informational purposes only and are not intended as an invitation or recommendation to invest. Jitumaster is not responsible for investment decisions made based on information from this site. All risks arising from the actions of the reader are entirely their own responsibility, and Jitumaster has no involvement or responsibility for any losses that may occur.

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